Commercial banks have disconnected MTN customers from banking channels including the Unstructured Supplementary Service Data and banking apps.
MTN customers complained on Friday about being unable to recharge their MTN lines using USSD and other banking channels like the bank apps.
Customers were also unable to do banking transactions on MTN lines through USSD.
MTN also sent out messages to its customers saying, “Dear Customer, our bank recharge channels are currently unavailable. Kindly recharge using physical cards. We apologise for the inconvenience. Thank you.”